Earn by playing
Comp points accrue from play. The exact rate sits in your account, not on the public pages.
How Fair Go Casino VIP and comp points work: earning points by playing, Fair eXchange free spins, VIP Thursday, 40% VIP cashback and priority withdrawals.

What the casino says
Fair Go Casino runs a comp points system and a VIP line with some clear benefits on its own pages. What those pages do not spell out is exactly how points accumulate or what each VIP tier unlocks. This guide covers what is stated, what is not, and how to check the rest inside your account.
For background on the casino itself, our Fair Go Casino review covers software, pokies and banking in one place.
Earning points
The casino's own pages mention comp points among its extras, alongside the monthly Fair Go X magazine and Koala's Diary, which posts every Tuesday. Points are earned by playing, which is the usual model for this kind of loyalty programme.
The pages we read in November 2026 do not state the rate at which points are earned, whether pokies and table games differ, or whether there is a minimum. That is not a secret, just something the casino keeps in your account area. Sign in and look for the comp points or loyalty section, and ask the 24/7 Live Chat team if the figure is not obvious.
Comp points accrue from play. The exact rate sits in your account, not on the public pages.
Fair eXchange lets you turn comp points into free spins. Details are in the account.
VIPs get their own Thursday bonuses by email and a higher cashback rate.
Turning points into play
Fair eXchange is the casino's name for swapping comp points for free spins. The promotions page lists it as one of the ongoing perks. Because the number of points needed for spins is not published on the pages we read, check the store or exchange screen once you are signed in. The usual wagering rules apply to free spins, so read the terms before you use them. Our free spins codes page covers how spins typically work.
If you are new, start with the welcome bonus code guide before you worry about points. Establishing an account is the first step to any loyalty benefit.
VIP benefits stated on its pages
Three benefits show up clearly on the casino's own promotions and no-deposit pages. They are modest on paper, but they add up over time.
Regular versus VIP
The only place the casino's own pages draw a direct comparison is cashback. Everything else in the table below is either stated plainly or left open, and we have marked it as such rather than guess.
| Benefit | Regular player | VIP |
|---|---|---|
| Instant cashback on busted deposits | 25% | 40% |
| Cashback wagering | 20x | 20x |
| Cashback claim condition | Balance under $1 | Balance under $1 |
| Thursday bonuses | Not stated | By email, per promotions page |
| Withdrawal queue | Within 2 business days | Priority, per no-deposit page |
| Comp points | Earned by play | Earned by play |
Both cashback rates come from the casino's own no-deposit page, and both carry the same 20x wagering. The cashback bonus page walks through the claim process in more detail.
A worked example
Cashback is the one VIP perk with a published rate, so it is the easiest to show in numbers. Take a deposit of $100 made without a deposit bonus that busts out. The casino's own page says the balance must be under $1 to claim.
A regular player at 25% would be looking at $25 in cashback. A VIP at 40% would be looking at $40 on the same busted deposit. Both figures then carry 20x wagering, so the $40 would need $800 in play before it converts to withdrawable cash, and the $25 would need $500.
That is the whole point of the VIP rate: the same busted deposit returns more, but the wagering scales with it. It is not free money, and the 20x applies either way. The wagering requirements page explains how playthrough is counted and which games contribute.
Step by step
Remember that any cashback or spin winnings come with wagering. The cashback bonus page and the wagering requirements page explain the 20x rule in detail. Our banking page covers deposits and the payment options that feed points.
Common questions
By playing. The casino's own pages do not state the earning rate, so sign in and check the account area or ask Live Chat.
It is the casino's system for converting comp points into free spins. The exchange rate is in your account, not on the public pages.
The promotions page says VIP bonuses are sent by email on Thursdays. Use the email address on your account and check the spam folder if nothing arrives.
40% on busted deposits made without a deposit bonus, per the no-deposit page, against 25% for regular players. The 20x wagering and balance-under-$1 conditions apply either way.
The casino's no-deposit page notes priority withdrawals for VIPs. Standard processing is within 2 business days; VIPs are said to move ahead in the queue.
Yes. The casino's general terms cap bets at $10 during any bonus playthrough, and going above that voids promo winnings. Cashback is a bonus, so the cap applies.
No. The terms say multiple accounts void winnings. One account per player is the rule, and points do not transfer between accounts.
The casino's no-deposit page says table games and non-pokies do not count towards free bonus wagering. For comp points, the pages we read do not break it down by game type, so check in your account.
Play safe
Loyalty programmes are built to reward regular play, and regular play costs money. Set a budget before you sign in, and treat comp points as a small extra rather than a reason to deposit more than you planned.
Players must be 18+. Check the law that applies where you live before signing up, and remember the Interactive Gambling Act 2001 restricts online casino services offered to people in Australia, with ACMA enforcing it. If you need a hand, Gambling Help Online is on 1800 858 858. More contact routes are on our responsible gambling page. Players asking general questions about the casino can reach its own team via 24/7 Live Chat.
Start with the welcome offer
Comp points and VIP perks reward players who are already active. If you are new, the welcome offer is the sensible first step, and the bonus shown in the card below is the one to read before you deposit. Codes change, are usually once per account, and terms apply.
Our bonus codes page lists the codes the casino prints on its own pages, and the how to redeem a code guide covers the cashier steps. For the full picture of what the casino offers, see the promotions page.